Coronavirus Disease COVID-19 Update

Coronavirus Disease COVID-19 Update

At PalletOnline, we know first-hand the critical role that pallet delivery companies play in times of crisis. We always do our best to support thousands of organisations, much like yours, by ensuring goods are delivered on time to support business growth. 

With our support remaining steadfast during the COVID-19 pandemic, continued availability for pallet collections and deliveries is something we take very seriously. That is what makes us one of the best pallet delivery companies around.

We have full confidence in our ability to support our customers as this situation evolves, and encourage you to reach out to our customer care team if there is anything we can do to assist you further. 

What PalletOnline Are Doing About COVID-19 Changes

As an organisation, we have remained in the office with remote home working being opened up to staff as we move further into the COVID-19 pandemic. We have made certain that we have the resources and resolve to carry out palletised deliveries as normal.

Amazon Pallet Deliveries Update

On Wednesday 18th March 2020, Amazon rightly restricted deliveries into their Fulfilment Centres until at least 5th April 2020 - as you can understand, there is a lot of uncertainty surrounding the COVID-19 pandemic and when normal business will return. 

At this time you cannot book an Amazon pallet delivery in your Seller Central account unless you are supplying essential goods. If you are sending essential goods through an Amazon pallet delivery, we will report back with any updates as and when they happen. 

We are closely monitoring the solution, and look forward to continuing to support you through and beyond this time of crisis. 

Palletline Coronavirus 

If you are looking for a Coronavirus pallet delivery service, you can still get a free pallet delivery quote with us. Our network is still functioning despite some disruption, and we are working closely with the Palletline Coronavirus team. 

How To Contact Us During COVID-19 

We have a friendly and knowledgeable Coronavirus pallet courier operation team at hand to help with any concerns you may have regarding palletised deliveries during these uncertain times. 

PalletOnline are here for you if you have any questions about the effects of Coronavirus on palletised deliveries. Our pallet delivery services are operating as normal, but with slight delays as you can understand. If you need to send essential goods, please contact us immediately and we will help in any way we can to ensure your supplies arrive quickly and intact. 

Call us on 08456580049 or send us a message through Live Chat for further advice, support or assistance. Our customer care team is always happy to help, whatever you need. 

Questions & Answers

First, select a pallet that is spacious enough to fit your items with no overhanging on any edges. Then arrange your boxes in size order and secure your goods to the pallet. Finally, attach your label to the pallet and contact your chosen pallet courier.


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You can buy pallets from many UK manufacturers, but you can also find free pallets at places such as supermarkets, industrial areas, wholesalers, construction sites and small businesses who are no longer using theirs.


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Most couriers recommend the standard pallet (dimensions: 120 x 100 x 60cm) for shipments of up to 250 kilograms. These pallets are also referred to as quarter pallets. However, other UK pallet sizes include half, full and oversized pallets.


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Standard UK pallets can typically hold 1,000 kilograms of weight and are usually no more than 220cm tall, however it is recommended that they are stacked no more than 15 feet in total. You must also make sure that your pallets are stationed at least 15cm above ground level to allow the courier to lift and handle them easily.


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